Scheduling & Shift Management

Every shift covered. Every change handled.

Mach 1 manages the full shift lifecycle from open request through fill, swap, and audit, across every site, every crew, every day.

Weekly schedule grid of shifts and open slots across seven days and multiple sites.

What is Mach 1 Scheduling & Shift Management?

Scheduling & Shift Management (Mach 1 Scheduler) is the part of Mach 1 that runs the full shift lifecycle for staffing agencies and multi-site operators. Orders become shifts, shifts are offered to qualified workers in ranked waves, and swaps, ad-hoc shifts, on-call coverage, and no-shows are handled in the same place, with a mobile app for workers in the field.

The problem

Your scheduling software tracks shifts. It doesn't fill them.

Most scheduling platforms were designed for administrative convenience, not operational reality. They struggle with rotating teams across multiple sites, last-minute changes still coordinated through texts and calls, and no audit trail when something goes wrong.

Key capabilities

Most platforms cover one part of the job. Mach 1 covers all of it.

Open request, invite, swap, and ad-hoc shifts run end to end in one platform, with broadcast and roster views that keep every site visible at a glance.

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  1. 01
    Master Schedule Grid

    every site and job in one view

  2. 02
    Shift Lifecycle Management

    open, invite, swap, and ad-hoc handled in platform

  3. 03
    Broadcast and Notifications

    reach your whole available pool instantly

  4. 04
    Roster View

    who is scheduled, where, and when across the organization

  5. 05
    Shift Audit Trail

    every change logged

How it works

From open shift to filled shift. Automatically.

  1. OPEN

    Shift created and broadcast

  2. INVITED

    Workers notified

  3. ACCEPTED

    Worker confirms

  4. ACTIVE

    Shift in progress

  5. COMPLETE

    Logged and audited

See it in action

Watch a few workflows end-to-end.

Who uses this

Built for every person in the operation.

Ops managers

Organization-level visibility and control. See every site, every shift, every crew from one dashboard.

Staffing coordinators

Day-to-day scheduling and fill management. Broadcast open shifts, manage swaps, and track fills without leaving the platform.

Workers in the field

Shift requests, swaps, and ad-hoc initiation from mobile. Workers manage their own schedule without calling the office.

Worker experience

The app your workers will actually use.

Workers see open shifts, request coverage, and manage swaps from their phone, and their schedules push to their personal calendar automatically.

Request hub

see open shifts, request coverage, and manage swaps

Calendar sync

schedules push to a personal calendar automatically

Ad-hoc from the field

initiate shifts without calling the coordinator

Worker mobile app home screen showing the current shift with clock-out and break controls, plus a list of upcoming shifts.
FAQ

Scheduling & Shift Management: common questions.

  • How does Mach 1 fill an open shift?

    Qualification gates run first: required certifications, schedule conflicts, and approved time off remove anyone who cannot work the shift. The remaining workers are scored, and offers go out in ranked waves, each with an expiry. Workers accept or decline from the mobile app, and shifts still open close to start time surface on an at-risk board.

  • Can workers swap shifts or start an ad-hoc shift themselves?

    Yes. A worker proposes a swap from the mobile app, the other worker accepts or counters, and a supervisor approves it. Swaps pass the same credential check as any other assignment. Workers can also start an ad-hoc shift from the field, with the times recorded at clock-out.

  • Does it connect to the ATS we already run?

    Yes. Mach 1 is an Approved Bullhorn Developer Partner. Scheduled shifts push into Bullhorn at the job level, and booked and worked shifts, including clock times and hours, push at the placement level. For other systems, each integration is scoped and custom built for your stack, so your ATS stays the system of record.

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