Workforce & Compliance

Credentialing and onboarding are easier for everyone.

Mach 1 runs a live compliance check at every credential-sensitive action, so lapses get caught before they block a shift, not after.

Credential compliance dashboard at 92 percent, with upcoming expirations flagged.

How does Mach 1 stop a worker with a lapsed credential from being scheduled?

Workforce & Compliance (Credential Hub) checks a worker's credentials every time they are assigned, offered, or swapped onto a shift, against the date of that shift. A compliant worker passes silently, a credential expiring within 30 days raises a warning, and an expired, missing, or unverified credential blocks the assignment, so lapses are caught before the shift.

The problem

A credential lapse you catch next month is a shift you lost today.

Most platforms audit compliance once a month and call it handled. By then the expired license already blocked a placement, the manual verification already bottlenecked your ops team, and the gap already became a liability across clients and jurisdictions. Compliance that runs after the fact is not compliance. It is paperwork.

Live enforcement

Three states. Fired at every credential-sensitive action.

This is not a monthly audit. It is a live enforcement layer that fires on shift requests, swaps, and counter-proposals, on both the worker and supervisor side.

Silent pass

Compliant

Action proceeds with no friction. The worker is cleared and never sees a thing.

Soft warning

Expiring soon

Worker is told which credential expires when, given a link to manage it, and allowed to proceed.

Hard block

Expired or missing

Action button disabled with diagnostic detail about exactly what is missing.

Key capabilities

Compliance depth that matches the real requirements.

Built to match your worker hierarchy, your credential taxonomy, and your per-site job requirements, not a generic template.

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  1. 01
    Worker Hierarchy and Credential Taxonomy built to your requirements
  2. 02
    Per Site x Job requirements so the right checks fire for the right roles
  3. 03
    Pending Verification Queue with average days in queue and a Sync Now action
  4. 04
    Exemptions to manage edge cases without breaking enforcement
  5. 05
    Renewal reminders sent to workers ahead of expiration, with expiration risk visible to ops
Compliance analytics

Six views. One question each week: who do you chase first?

Status Distribution

worker pool breakdown across compliant, expiring, expired, and missing

Credentials by Category

which credential types are dragging the pool down

Compliance by Job

which jobs have the deepest gaps relative to requirements

Users Needing Attention

a ranked list, most-expired first, your chase list for the week

Verification Queue Performance

average days in queue and credentials waiting for review

Activity Trends

uploads, approvals, rejections, and expirations on a 7/30/90-day toggle

Worker self-service

Workers manage their own credentials. Ops stops chasing paper.

Self-managed documents

Workers upload and manage their own compliance documents in the platform.

Alerts reach workers directly

Expiration alerts go to the worker, not just the ops manager.

Standards stay intact

Less admin burden without lowering the compliance bar.

FAQ

Workforce & Compliance: common questions.

  • What credentials can Mach 1 track?

    Credential types are configurable and start from a catalog that covers professional licenses, including compact nursing licenses, certifications such as BLS and ACLS, vaccinations, TB and drug screens, background checks, identity documents, liability insurance, skills checklists, and references. Each job lists the credentials it requires, so the right checks fire for the right roles.

  • How do workers find out a credential is about to expire?

    Each credential type has a renewal reminder lead time, and the worker gets a push notification before it lapses. Ops sees expiration risk across the whole pool in compliance analytics. Workers upload renewals from the web or mobile app, and each upload is reviewed, then approved or rejected with a reason.

  • Can credentials stay in sync with Bullhorn?

    Yes. Candidate certifications and their files sync both ways between Bullhorn and Mach 1, and certification types and job requirements import from Bullhorn. That gives you one credential record across both systems, enforced at assignment, with no re-keying.

Seen enough?

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