Same-day demand. Last-minute cancellations. Mach 1 handles both.
When demand lands, Mach 1 broadcasts the shifts to your ranked, qualified pool, workers claim them from their phones, and cancellations backfill from the waitlist automatically — with escalation and reminders running in the background so nothing quietly stays unfilled.
What makes hospitality & events hard to staff.
Same-Day Spikes
Demand spikes the same day, often with no fast way to reach your pool, so a function gets confirmed with almost no runway to crew it.
Last-Minute Drops
Cancellations leave shifts uncovered at the worst moment, and paper timesheets pile up at large events with no clean way to reconcile them.
Clients Calling Schedulers
Clients call your schedulers directly because there is no clean way to send a request, so every event turns into a scramble on the day it matters most.
Built to fill fast and bill clean.
Broadcast to your whole pool, ranked
Spin up ad-hoc or bulk shifts the moment demand lands and broadcast them instantly. Invites go out ranked — qualified, closest, most reliable first — not alphabetically.
Workers claim from their phones
Open shifts land in the worker app. First qualified claim wins, and your schedulers watch shifts fill instead of dialing down a list.
Cancellations backfill themselves
When someone drops, the waitlist auto-invites the next worker in line — with invite windows that expire and move on. A drop at 4pm doesn't mean a hole at 6pm.
Escalation runs on a timer
Still unfilled? Escalation policies widen the pool automatically, at-risk shifts get flagged before the event, and shift reminders cut no-shows on the day.
Recurring events staff themselves
Weekly banquet? Season-long venue contract? Event series carry their staffing template forward so every recurrence starts staffed, not from zero.
Clients submit their own requests
Clients send requests through their own portal — or just forward an email, and intake turns it into an order. The request lands clean, with details attached, ready to staff. Clients can build preferred-worker lists and rate the staff they get.
Watch an order go from request to staffed.
On the day, you can see the floor.
Geofenced clock-in verifies arrivals at the venue, and a live view shows who's on site right now — so when the client asks "where's my crew," you answer from a screen, not a group text. Hours flow straight from clock-in and clock-out into one clean client-facing bill per period. No post-event reconciliation scramble.
We connect your stack. We don't replace it.
Runs on top of your ATS
Candidates, jobs, shifts, and worked time stay in sync both ways. Keep the ATS you already run.
Your payroll provider stays
Validated time exports clean to payroll, no re-keying. Nothing gets torn out.
No rip and replace
We connect the work between placement and payroll. The rest of your operation stays put.
What changes.
Same-day demand reaches your whole ranked pool at once. Shifts fill before the window closes.
Cancellations backfill themselves from the waitlist — a drop at 4pm isn't a hole at 6pm.
No-shows drop: reminders before the event, at-risk flags early, a live view of the floor during it.
One client-facing bill per period, no post-event reconciliation scramble.
Other operations we're built for.
Seen enough?
Book a demo scoped to your next event — we'll spin up the shifts, fill them from a live pool, and drop a worker so you can watch the backfill.